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PATIENT INFORMATION
YOUR FIRST VISIT
SCHEDULING APPOINTMENTS
INFECTION CONTROL
DENTAL INSURANCE
REFERRALS TO SPECIALISTS
PRIVACY POLICY
FINANCIAL POLICY
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Welcome - Your First Visit

It is our hope and desire to make every visit comfortable and welcoming. Initially, an administrative staff person will greet you and review any questions you may have regarding the health history, the right to privacy act, your dental insurance, or any miscellaneous questions that you might have. The staff will accompany you to an operatory for a diagnostic interview with the dentist and an assistant. Introductions, medical reviews, and a discussion regarding your past and present dental history will take place. We would like to completely understand your past as it relates to your currant expectations. Diagnostic information is always critical to forming opinion and a diagnosis prior to agreeing on a plan of action, so necessary x-rays, models, and photos are taken in this sequence of time. A visual review of teeth, supporting bone, soft tissue, and jaw joint are completed and recorded as part of the examination process. Most often a diagnosis and treatment plan are agreed upon at this time. There are occasions when the treatment plan is complicated and several options may need to be considered, and a follow up summery consultation will be used to complete the diagnostic process. In most cases, you will be seen by a registered Dental Hygienist to have you’re your gum tissues cared for and teeth cleaned. Finally, as you leave, any financial or insurance questions regarding proposed dental care can be addressed to your satisfaction.

A child’s first visit will be managed a bit differently. If you are a patient of record, we encourage you to bring children in to observe dental office procedure when they are three or four years old. Do this when you are scheduled to have a dental cleaning and the staff will put the kids in a chair, give them a ride, and let them observe in a very non threatening way. When indeed it is your child’s first visit, they will be seen first by the Dental Hygiene staff. As the interaction process takes place, assessment is made as to how the child may handle new experiences and new people in a very personal setting. There are times when children will not accommodate to diagnostic x-rays or the act of cleaning teeth. There a few instances where the staff will play games to “break the ice”, and introduce dentistry in a non threatening manner as possible. In most encounters, a child will be comfortable with the cleaning procedure, two small x-rays, and a simple fluoride treatment. The dentist will review the x-rays, accomplish a visual exam, and review the findings with parent and child.

An emergency visit may be your first time to our office. This encounter is limited to the problem at hand and an efficient remedy to the problem.